Returns / Exchanges

Due to the highly customized nature of our products, returns are generally not accepted.
Exchanges can be made if there is a defect in the item.

  • Returns requests must be emailed to us with clear and bright pictures in .JPG or .PNG formats highlighting the damage and date of delivery.
  • The exchange request must be made within 7 days of product delivery.
  • The product must have been unworn and unaltered.
  • We do not cover return shipping costs.
  • In the event, that we accept your return request, we must receive your item within 30 days of a Return Authorization issue.

 

All requests must be emailed to info@bespokeshoes.it  or made using the contact form below

Scroll to Top

one more minute before you leave

If you haven't found the model you like, remember that all shoes are customizable through the configurator.

Take a look at how easy it is!

preloader